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Trust

Flip Trust Center

Building Safe, Transparent AI for Youth Financial Learning

At Flip & Floss and Flip Academy, we use artificial intelligence to help children and families build stronger financial habits through learning, reflection, and guided decision-making.

We believe trust is not a policy—it is a product.

1. Our Commitment to Children & Families

We are committed to:

  • protecting children’s privacy
  • ensuring safe and ethical AI use
  • supporting—not replacing—parental guidance
  • building transparent and explainable systems
  • using AI only to improve learning outcomes

We do not use AI to manipulate, exploit, or pressure children.

2. What Data We Collect

We only collect information needed to support learning and behavioral development, including:

  • learning activity progress (Flip Academy)
  • decision-making interactions (Flip & Floss)
  • goal tracking and habit formation signals
  • responses to learning and coaching activities

We do NOT collect unnecessary personal data.
We do NOT sell personal data.
We do NOT use data for advertising.

3. How We Use AI

Our AI systems help:

  • identify learning patterns
  • understand financial decision-making behaviors
  • provide personalized coaching suggestions
  • support parents with insights and guidance
  • improve financial literacy outcomes over time

AI does NOT:

  • make financial decisions for children
  • assign permanent labels to children
  • rank children against others
  • replace parents or teachers

4. How Our Behavioral Intelligence Works

Our system looks at patterns such as:

  • how children make decisions
  • how they respond to guidance
  • how habits develop over time
  • how learning translates into real-world behavior

We use this to provide:

  • personalized learning experiences
  • gentle coaching prompts
  • parent insights and recommendations

All insights are probabilistic and context-based—not fixed judgments.

5. Parent Control & Transparency

Parents have full control over their child’s experience.

You can:

  • view your child’s data
  • download your data at any time
  • request deletion of data
  • manage AI coaching settings
  • withdraw consent at any time

6. Safety & Child Protection

We follow strict safety principles:

  • no manipulation or emotional pressure
  • no hidden behavioral scoring systems
  • no advertising or data selling
  • no third-party data sharing for marketing
  • age-appropriate AI responses at all times

We design for learning—not engagement addiction.

7. School Data Protection

For students using Flip Academy in schools:

  • school data is separated from home data
  • only aggregated insights are shared across environments
  • individual student data is protected and access-controlled
  • schools maintain full compliance with education privacy laws

8. AI Transparency

We believe families should understand how AI works.

We provide:

  • clear explanations of all AI insights
  • reasons behind recommendations
  • visibility into behavioral patterns over time
  • non-technical explanations for parents and educators

9. Data Security

We protect all data using:

  • encryption in transit and at rest
  • strict access controls
  • secure cloud infrastructure
  • continuous monitoring and auditing

10. Compliance

We comply with:

  • COPPA (Children’s Online Privacy Protection Act – United States)
  • PIPEDA (Personal Information Protection and Electronic Documents Act – Canada)
  • OECD AI Principles
  • Emerging US AI safety and transparency guidelines

11. Contact & Governance

If you have questions about privacy, AI systems, or data use:

support@flipandfloss.com

We take all concerns seriously and respond promptly.

12. Our Core Belief

Children should be empowered to build strong financial habits through safe, transparent, and supportive AI systems—not controlled or influenced by them.

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